How This CEO Grew Enterprise By Pivoting

Editorial Team
7 Min Read


When Kari Yuers took on the CEO function at Kryton Worldwide, she noticed a chance for a dangerous, strategic pivot.

As a family-owned producer of modern merchandise for concrete waterproofing and sturdiness, Kryton had a variety of technical merchandise. However in 2005, Yuers overhauled its whole enterprise, eliminating most of their product line to give attention to simply 12 merchandise. And it paid off.

The Toronto-based firm’s development has solely picked up pace. Yuers spoke with Chief Govt to share Kryton’s journey, her expertise as CEO and what’s subsequent for the enterprise.

In 2005, you and your crew made the choice to eradicate most of Kryton’s 150 merchandise and hold solely 12 so you can give attention to the core enterprise of concrete waterproofing. Inform us why and the way that call paved the way in which for future development.

Kryton was began by my father, Ron, in 1973. His first invention was our Krystol expertise which waterproofed concrete by the use of rising billions of hairlike crystals that may develop all through the concrete. Krystol was used to waterproof new and outdated concrete.

Within the following a long time, Kryton manufactured and distributed Krystol in North America and globally. On the identical time, we developed many different merchandise and programs for the safety and longevity of constructing surfaces and concrete. We made specialised epoxies, urethanes, roof membranes, sealers, cleaners, grouts and coatings and different area of interest supplies. 

As we grew in measurement, we employed extra employees to assist our clients with the notice and use of our merchandise. In the meantime, our Krystol Inside Membrane or KIM waterproofing admixture was rising in gross sales fairly exponentially. KIM was capable of assist builders to waterproof the concrete with out the time, value and issues of utilizing membranes and coatings as an extra step within the building course of.

Though our epoxies and different merchandise have been rising at the moment, we felt that making an attempt to market and promote such a variety of technical merchandise diluted our advertising and marketing and technical gross sales efforts. We thought that if we might give attention to a a lot smaller group of merchandise that had actual uniqueness and aggressive benefit, we might develop even sooner and focus our sources on the clear worth we deliver our clients.

We deliberate for a year-long transition in order that we might assist our clients who liked our coatings and problem-solving merchandise to search out various suppliers. We deliberate for a dip in our revenues as a result of discontinuation of those merchandise. Nevertheless, we barely felt a speedbump as we might now focus all of our time, folks, and sources on the attributes of the Krystol expertise and particularly our KIM admixture. 

It was a daring transfer that my father was not eager on, however, he mentioned, “You’re the CEO so it’s your name.” Fortuitously, it labored out and we continued to develop at a good sooner charge and have been acknowledged with the Most Modern Product Award, creating a brand new class of waterproofing globally. We manufacture and distribute to 6 continents with places of work and factories in Vancouver, Calgary, India, USA, Europe, the Center East, Mexico and Singapore.

You’re extremely sought out as a speaker due to your experience in construction-industry danger administration and world technique. Inform us about that.

I believe typically persons are intrigued with a second-generation household enterprise that exports globally. My brother, Kevin, Kryton Worldwide’s vp of product improvement, and I believe it’s regular as a result of we grew up with the enterprise and assembly worldwide clients that came over.

Understand that we went out and located distribution companions in dozens of nations worldwide at a time earlier than the web. We constructed factories in India and China within the Nineties and needed to be taught as we went alongside. Not every thing works out completely, however I believe these make the very best tales to share.

Maybe it’s additionally that I’m a lady CEO in a male-dominated {industry}. My expertise in getting new expertise adopted in a really conservative engineering world was not essentially a cakewalk. I believe folks like that I’m keen to share the good things but in addition share my errors and challenges.

I like listening to from people who one thing I mentioned actually resonated with them or that they took a leap not letting their concern get in the way in which. I wouldn’t be doing what I’m doing if it wasn’t for different audio system and mentors who shared their tales with me and inspired me to leap and be daring throughout my journey.   

What’s subsequent for Kryton?

We love that we will change the way in which folks construct in order that it prices much less and lasts longer. So identical to introducing our Krystol Inside Membrane to the world to integrally waterproof concrete, we purchased an organization that invented a brand new solution to make concrete abrasion and erosion-resistant. The product is named Arduous-Cem and though it has been in use for over twenty years and has over 80 million sq. toes in service, it’s comparatively unknown.

House owners, builders and contractors that use Arduous-Cem love that they’ll add it proper to the concrete and pour it in place having fun with sooner building, a decrease carbon footprint and decrease upkeep and restore prices together with service downtime. Our mission is to create consciousness that this modern award-winning expertise is one thing to think about for constructing our cities’ concrete infrastructure or anyplace abrasive put on is a priority.


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