Luton Sexual Well being (LSH) has applied Inform Well being’s digital affected person report (EPR) and private well being report (PHR) programs as a part of plans to extend affected person entry and enhance service efficiencies.
The PHR has been out there by LSH’s web site to allow sufferers throughout Luton to create and entry their sexual well being report on-line.
As soon as registered for the programs, sufferers can e-book and cancel appointments and order condoms to be delivered by submit.
Since going dwell on the finish of 2024, 2,662 appointments have been made by way of the PHR, which is easing stress on LSH’s clerical group and giving sufferers extra management over the well being.
Jenny Melrose, operations lead at LSH, stated: “The PHR is already proving standard throughout our various affected person inhabitants, which demonstrates demand for elevated pathways to accessing our providers.
“With many sufferers now opting to e-book and amend their appointments on-line, stress on our reception group has considerably diminished.”
Part two of the PHR implementation will supply additional advantages, giving sufferers the choice to entry their STI check outcomes on-line, in addition to add pictures and share paperwork to assist distant appointment supply.
LSH additionally applied an EPR system to handle its 16,000 plus annual attendances, which is delivering advantages referring to improved visibility over demand, extra environment friendly medical follow and extra sturdy safeguarding.
Melrose added: “Transferring to Inform Well being’s EPR is reworking how we function for the higher. We now have prompt visibility over sufferers – who’s arrived, who’s DNA’ed [Did not attend], who’s at the moment in seek the advice of.
“This improves our understanding and informs selections and interventions, akin to empowering medical employees to assist one another by taking consultations from colleagues whose clinics are working behind.
“Scientific follow round documenting consultations is now each extra environment friendly and extra sturdy, because the EPR requires notes to be captured and saved earlier than a session will be closed.”
Inform Well being is a specialist expertise supplier to the sexual well being, HIV and sexual assault referral centre sectors.
Sue Bunn, industrial director at Inform Well being, stated: “Our shared imaginative and prescient and powerful collaboration helped to ship a clean implementation and it’s fantastic to see our PHR and EPR programs are already delivering advantages for the service.
“We’re trying ahead to working alongside LSH to assist them to ship optimised and affected person centred provision to the folks of Luton.”
In April 2024, Kent Neighborhood Well being NHS Basis Belief’s sexual well being service applied the Inform Well being EPR.
Then in February 2025, Croydon Sexual Well being confirmed plans to implement Inform Well being’s PHR as a part of plans to handle rising demand.
