A CEO’s Pricing Playbook

Editorial Team
11 Min Read


For many people making an attempt to navigate the uncertainty of President Trump’s tariff regime, the previous few months have felt like— as Snap-on CEO Nick Pinchuk memorably put it this spring—a experience on Disney’s House Mountain. You’re at nighttime, being jerked round at 100 mph. You’re greater than slightly nauseous and questioning when the experience will finish. You might have some religion that issues can be okay in the long run—oh please, God!—however within the meantime you’d do something to be over at Pirates of the Caribbean.

So, you do what you are able to do to regulate what you’ll be able to management, reaching for 2 main levers: prices and pricing. A Could survey of 300 U.S. CEOs we fielded with AlixPartners discovered 68 p.c of these polled had already raised—or had been contemplating elevating—their costs. No shock: 67 p.c stated their distributors had already raised costs on them.

However getting this proper is about much more than simply escalating to match prices. The winners on this new panorama can be those that use it as a chance, who act decisively, develop to know their true pricing energy and construct the organizational agility to reply as circumstances evolve.

To assist, Chief Government turned (as soon as once more) to Adam Echter, whose work at pricing consultancy Simon-Kucher & Companions, made him the go-to man for a lot of CEOs, CFOs and boards as they struggled by Covid-19, inflation and now, the tariffs. His take: If you happen to’re struggling to handle, that’s comprehensible. Tariffs, by their nature, are totally different than what you skilled with inflation—and trickier. That’s as a result of they create a “wedge” into your economics, with a 3rd celebration basically dealing itself in in your transactions for a ten or 20 p.c or extra reduce of the motion. The result’s a two-fold assault on earnings: Per-unit prices rise whereas quantity goes down on the identical time.

“That’s why seemingly small quantities of tariff can have actually outdoors results on agency earnings, as a result of it’s not simply the unit economics, it’s additionally the quantity loss,” he says, including: “I actually don’t suppose individuals perceive that there’s no state of affairs the place an organization can defend their present mixture revenue when a 3rd celebration can are available in and mandate to extract 10 or 20 from a system and that the shoppers is not going to reply.”

We requested him for ideas on pricing technique, what corporations are doing—proper and incorrect—and his greatest play for the approaching yr. That one is straightforward, he says: Use this disaster as the explanation to construct pricing techniques that can strengthen your corporation for the years to come back.

Easy methods to Begin (or Restart)

Earlier than making any pricing strikes, Echter suggests asking three elementary questions—and even for those who’ve already began making modifications, these are nonetheless value asking:

1. How elastic is demand on your merchandise? Echter jokes that only a few corporations have merchandise which can be utterly inelastic to tariffs, and also you’re most likely not certainly one of them. It’s crucial you perceive—at a SKU by SKU degree—how your prospects can soak up worth will increase and what these will imply to your quantity loss. The inflation spikes of 2022-2023 proved many corporations had extra pricing energy than they imagined, with 15-20 p.c will increase sticking much better than anticipated.

2. How will tariffs reshape your aggressive panorama? Tariffs aren’t simply including prices—they’re redrawing aggressive boundaries. Some home corporations will achieve pricing energy as international opponents face increased prices. Others will discover themselves competing in opposition to sudden new market entrants from nations redirecting merchandise away from high-tariff markets.

3. Can your group execute pricing modifications with precision and velocity? Firms with fragmented pricing obligations scattered throughout a number of features will wrestle to adapt when tariffs introduce value volatility. These with sturdy pricing capabilities can reply strategically slightly than reactively.

Section Your Response

Tariff impacts aren’t evenly distributed, and your pricing technique shouldn’t be both. A one-size-fits-all method dangers eroding each quantity and margin. Main corporations are segmenting pricing methods by product class, buyer archetype and worth tier.

Premium and brand-driven merchandise typically take pleasure in extra pricing energy, as loyal shoppers settle for modest will increase for perceived high quality. Conversely, commoditized merchandise are susceptible to demand loss if costs rise sharply. For these things, think about various techniques like value-pack codecs, tiered pricing or selective promotions.

Buyer segmentation is equally crucial. Decrease-income shoppers are typically extra delicate to even small worth hikes, whereas B2B patrons might have larger tolerance however demand extra transparency. Understanding how totally different buyer segments behave below stress permits calibrated pricing strikes that defend income with out damaging model fairness.

A current proposed pricing transfer on Tonka vehicles—the beloved little metallic toys—is instructive, says Echter. The corporate instructed reacting to a ten p.c tariff on a $30 product with a $5 to $10 worth enhance. The mathematics doesn’t appear add up—for those who’re solely considering from the price aspect. However they had been additionally considering how they’d make up for faltering quantity. With an enormous enhance on their hottest and in-demand merchandise, they could lose prospects, however the ones that stored shopping for would greater than cowl the hit to margins.

Construct Situation-Based mostly Playbooks

Given the unpredictability of coverage modifications, pricing agility is now not non-compulsory—it’s a core aggressive functionality. Firms that construct pricing playbooks now may have a definite benefit when readability emerges. These playbooks ought to embrace clearly outlined corridors of worth actions (e.g., +15- 25 p.c), linked to pre-modeled eventualities round demand elasticity, competitor reactions and margin implications. For example, if tariffs hit a key product line, what’s the quantity impression of a ten p.c worth hike versus a 20 p.c one? What occurs if opponents soak up prices as a substitute?

Constructing these eventualities reduces determination latency and ensures alignment throughout features. Pricing, gross sales, provide chain and finance groups can work from a shared framework that balances margin protection with buyer retention.

Implement Efficient Pricing Instruments

Too many corporations lack the infrastructure to implement pricing modifications shortly and successfully. Two important capabilities stand out:

Surcharges as a substitute of base worth changes: Surcharges tied to particular value drivers present flexibility with out requiring fixed recalibration of core pricing constructions. As Echter explains, “If you happen to’re making an attempt to consistently replace your record costs with all of the totally different tariffs and modifications which can be occurring and transferring, it’s going to be extremely tough and confuse all people.”

The higher method: Preserve steady base pricing whereas itemizing tariff surcharges on invoices. This creates transparency whereas preserving pricing agility. It’s additionally a useful software to have at your disposal for any future challenges or alternatives.

Profitability diagnostics: Earlier than taking pricing motion, corporations should perceive the place they’re most uncovered. This implies performing detailed diagnostics to establish shifts in buyer and product profitability in several post-tariff eventualities. By surfacing hidden fault traces, you’ll be able to prioritize pricing strikes the place they’ll have the best impression.

Talk Worth Adjustments Successfully

When elevating costs in response to tariffs, the way you body will increase issues. Prospects might resist worth hikes, however they’re extra more likely to settle for them once they perceive the elements driving the change. Changes tied to obviously justifiable causes are much more defensible than those who seem arbitrary.

Sturdy communication round pricing choices reduces resistance and helps protect buyer relationships. That is significantly vital in B2B contexts, the place transparency builds belief even when costs should enhance.

The CEO’s Crucial: Act Now

The most important mistake CEOs could make on this surroundings is taking a “wait and see” method. Firms that delayed pricing actions throughout inflationary spikes discovered themselves at a extreme drawback as prices continued climbing.

“You might have the chance to have an effect on your prime line now by responding,” Echter advises. “This doesn’t imply making hasty, ill-considered strikes—it means creating a complete pricing technique that protects profitability whereas positioning your organization for fulfillment because the tariff panorama evolves.”

The tariff problem isn’t going away anytime quickly. However for CEOs who method it strategically, it presents a chance to reassess pricing energy, construct organizational capabilities and strengthen market place for the long run. The query isn’t whether or not you need to act—it’s how shortly and strategically you’ll be able to transfer to show this problem into aggressive benefit.

“You can also make a few quick actions, monitor what’s occurring and attempt to transfer shortly, however the extra elegant factor is having the ability to deconstruct your product portfolio to consistently ask your self, ‘The place am I including worth? How is the worth shifting? What’s roughly that worth? And the way ought to I worth for it?’ That’s a muscle that corporations would at all times profit by constructing.”


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