Contemporary out of enterprise college, with tons of hope and an abundance of aspiration, my first job wasn’t in a nook workplace, it wasn’t even in an workplace in any respect. It was behind the wheel of a Frito-Lay supply truck. I used to be a Teamster. At 4:00 a.m., I loaded packing containers of chips and stocked cabinets in grocery shops throughout Detroit. On the floor, it was routine, guide work. However I shortly observed one thing necessary: the drivers who merely adopted the planogram, the set chart of the place merchandise ought to go, completed shortly however not often grew gross sales.
The drivers who requested questions, nevertheless, have been completely different. Why is that this show hidden within the again? What if I moved it close to the checkout? Why do customers on this neighborhood purchase extra of 1 taste than one other? They didn’t simply ship snacks, they reshaped the shopper expertise. These have been the drivers who persistently outperformed the remainder.
In aisle seven, it occurred to me: curiosity shouldn’t be a luxurious, it’s a strategic benefit.
Years later, I discovered myself main groups inside Fortune 50 megabrands, working alongside executives managing billions in income. The settings couldn’t have been extra completely different from my days as a Teamsters union driver, Native 337, hauling packing containers of chips. However the sample was strikingly related. The leaders who requested higher questions constructed stronger groups, uncovered progressive pathways, and solved complicated issues quicker. Those who defaulted to “the way in which we’ve at all times executed it” stalled, identical to drivers who by no means moved the show.
Curiosity, it seems, scales from the truck to the C-suite.
I questioned: may curiosity be the key elixir to development? After years of analysis, the reply was a powerful sure ma’am. I found that curiosity isn’t only a persona trait—it’s a functionality that may be realized, cultivated, and even measured.
That perception led me to create the Curiosity Curve™, a framework designed to assist leaders deliberately construct cultures the place curiosity fuels efficiency, not worry. It’s an antidote to stalled development, disengaged groups, and the vital hole between technique and execution.
What Is the Curiosity Curve™?
The Curiosity Curve™ maps curiosity throughout 4 zones that leaders should regularly stability. Every zone sits on a continuum. We transfer up and down relying on the setting we’re in, the individuals we’re with, and the circumstances we face.
- Exploration – the braveness to ask, “what if” and “why not”?
- Targeted Engagement – the self-discipline to dig deeper, not skim the floor.
- Inspirational Creativity – the spark that connects dots in sudden methods.
- Openness to New Concepts – the humility to think about views past your personal.
All 4 zones matter. Our curiosity naturally rises and drifts with context, it expands in some settings, and contracts in others. And right here’s the reality: curiosity is contagious. So is incuriosity. When a frontrunner fashions curiosity, it spreads. Once they shut it down, that spreads too.
Why Leaders Ought to Care
- Innovation relies on it. Curiosity widens the answer house, uncovering choices that execution alone can’t.
- Engagement soars. Staff are 2.5x extra more likely to keep when their questions, not simply their solutions, are valued.
- Belief deepens. Asking, listening, and contemplating views creates the psychological security groups have to thrive.
Ignore curiosity, and the price is obvious: stale pondering, silent rooms, and disengaged groups. In a world the place organizations are battling for prime expertise, shedding curiosity is the quickest option to lose your edge.
Easy methods to Apply the Curiosity Curve™
- Begin with your self. Ask extra questions than you reply. Pause earlier than responding and actually pay attention with an open thoughts. Curiosity begins on the prime, and workers take their cues from you.
- Put curiosity into selections. Check selections by means of the 4 zones: exploration, focus, creativity, openness. Have we explored sufficient choices? Have we thought-about all views? Have we been disciplined in our evaluation?
- Reward the query, not simply the reply. In case your methods solely reward short-term output, curiosity will vanish. Have fun the game-changing “what if” as a lot because the quarterly win. Tradition thrives on what leaders discover, have a good time, and maintain.
- Construct routines of inquiry. Begin conferences with a single daring query. Rotate “chief curiosity officer” roles inside your crew. Small rituals can normalize massive cultural shifts.
The Backside Line
The long run belongs to leaders who can stability velocity with exploration, self-discipline with creativity, and certainty with openness. That stability doesn’t occur by luck, it occurs by intention.
The Curiosity Curve™ is greater than a framework. It’s proof that development begins not with the neatest reply however with the boldest query. Leaders who perceive this don’t simply innovate. They create organizations the place individuals need to keep, contribute absolutely, and belief that their concepts matter.
In a world the place expertise and concepts are the final word aggressive edge, that’s the tradition that wins. And these are the precious classes I realized as a supply truck driver.
Written by Dr. Debra Clary.
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