What You Ought to Know:
– Honey Well being, an all-in-one again workplace AI platform for healthcare organizations, as we speak introduced it has raised $7.8M in seed funding led by Pelion Ventures, with participation from Streamlined, Burst Capital, and 8-Bit Capital.
– The funding will speed up the deployment of specialised AI agent groups that autonomously full advanced administrative workflows instantly inside healthcare techniques.
Fixing the Again Workplace Disaster with Autonomy
Well being techniques and medical teams are at the moment caught between rising administrative workloads and crippling non-clinical workers turnover, which frequently sits at 33-40% yearly. Conventional options fail as a result of they remedy solely slender duties and require fixed human oversight, leaving care groups stretched skinny.
Honey’s platform is particularly designed for the mid-market, addressing the distinctive challenges of organizations dealing with combined EHR environments and fragmented instrument stack. The corporate was based by Matt Faustman and Xiao Zhang, former LinkedIn AI, product, and engineering leaders, who have been impressed by their very own private experiences with care delays as a result of administrative bottlenecks
Since launching in December, Honey has rapidly partnered with over 100 medical teams and well being techniques.. Clients report important monetary returns, together with annual revenue positive factors of $50,000 to $65,000 per supplier. These positive factors are pushed by diminished backfill prices for high-turnover roles and the flexibility so as to add revenue-generating suppliers with out proportionally increasing back-office groups.
“Healthcare organizations are caught between two damaged fashions: level options that solely remedy slender duties and a relentless wrestle to rent and retain back-office workers,” mentioned Matt Faustman, co-founder and CEO of Honey Well being. “We’re providing one thing basically completely different: AI agent groups that work autonomously within the background to finish complete workflows. Our clients get up to completed work, no more duties to handle.”
How Honey’s AI Brokers Work
In contrast to co-pilot options, Honey’s AI brokers work autonomously, logging into techniques, navigating interfaces, and finishing complete jobs from begin to end—as if a talented workers member had accomplished the work. The corporate’s proprietary Loop Framework and Hive Protocol permit its AI brokers to onboard to most EHRs in underneath 30 days]. This speedy integration and skill to work whatever the EHR combine is a important benefit for managing advanced well being techniques and Managed Service Organizations (MSOs).
Honey’s AI brokers at the moment automate high-volume workflows, together with:
- Knowledge Fetching: Retrieving knowledge from exterior sources (labs, gadgets, and different techniques)].
- Observe Prep: Making ready visit-ready affected person notes and charts].
- Prior Authorizations: Managing the total authorization course of.
- Fax Triage: Sorting, routing, and submitting faxes whereas extracting key particulars.
