Rightmove has launched a brand new digital guidelines for renters, designed to make the method of shifting into a brand new residence extra easy.
The Renter Guidelines, now out there in My Rightmove, guides tenants by every stage of the rental journey — from discovering a property to gathering the keys. Customers can add the property they plan to maneuver into and tick off steps as they full them.
The guidelines kinds a part of Rightmove’s wider effort to digitise and simplify the rental course of for each brokers and tenants. It outlines key actions tenants want to finish to progress their tenancy utility, offering higher readability on necessities and subsequent steps.
Brokers utilizing Rightmove’s Result in Keys suite — a set of built-in rental instruments protecting all the things from lead technology to key handover — will be capable to provide their tenants a extra streamlined expertise.
For tenancies managed by Rightmove’s Tenant Referencing Service, renters will robotically see the standing of their reference and any excellent steps within the Renter Guidelines.
Equally, tenants whose letting brokers use Tenancy Supervisor on Rightmove Plus can have every stage of their tenancy utility up to date robotically within the guidelines, giving each brokers and renters clearer visibility over progress and actions required.
Tarah Lourens, Rightmove’s chief expertise and operations officer, stated: “Via the Result in Keys product suite, we’ve been serving to to hurry up and cut back admin time for letting brokers, enabling them to promote their properties and hand over the keys to tenants by one built-in system.
“Our Renter Guidelines is step one in serving to to hurry up the method instantly for tenants too, making it a lot simpler for them to see the actions they should full and the place they’re at within the course of, lowering friction and frustration in what has beforehand been a posh and multi-layered journey.”
