Martin & Co Welwyn Backyard Metropolis is beneath new possession, with father-and-daughter crew Nigel Underdown and Mikala Hatfield taking on the department from long-standing franchise proprietor Stephen Dooley, who’s retiring after greater than a decade with the enterprise.
Underdown and Hatfield convey a mixed 45 years of expertise in property company and property administration.
Underdown has labored within the sector for over 30 years and can also be a landlord with a private property portfolio. Hatfield has greater than 15 years’ expertise in property administration, shopper relations and compliance, and has run a number of companies, together with a charitable enterprise based in reminiscence of her son.
The pair mentioned they intend to construct on the foundations laid by Dooley whereas sustaining the department’s concentrate on skilled service and native relationships.
“Stephen constructed a extremely respected enterprise with long-standing shopper relationships, one thing we’re proud to inherit,” mentioned Hatfield. “Our objective is to proceed that legacy by modernising the place wanted whereas sustaining the private service and professionalism that shoppers have come to count on.”
Deliberate initiatives embody common landlord updates, instructional occasions, and steerage on forthcoming laws, such because the Renters Reform Invoice. Additionally they goal to additional develop the gross sales division alongside the present lettings operation.
“Our imaginative and prescient is to be probably the most trusted and forward-thinking property company within the space, one which delivers distinctive service, builds lasting relationships, and stays adaptable to an ever-changing market,” mentioned Underdown. “We wish our shoppers to really feel supported, knowledgeable, and assured each step of the way in which.”
Group MD Toby Philips added: “Their [Underdown and Hatfield’s] mixed expertise, shared values, and real ardour for folks make them the proper match to guide this profitable department into its subsequent chapter. Their household partnership embodies the spirit of our community – native experience, trusted relationships, and a dedication to distinctive service.”
To have fun the brand new chapter, Underdown and Hatfield will likely be internet hosting a Landlord Occasion on 4th November at Mill Inexperienced Golf Membership, masking the upcoming Renters Reform Invoice and what it means for native landlords.
