Adoption of AI is accelerating throughout Southeast Asia, with Singapore main in general adoption and Malaysia rising as one of many area’s fastest-growing markets, in keeping with a brand new research by Amazon Net Providers.
A lot of this progress is being propelled by the startup neighborhood.
The research, which polled 1,000 members of the general public and 1,000 enterprise in every of the 13 markets studied, discovered that whereas massive enterprises stay the most important adopters of AI, startups are literally the true leaders in AI innovation, positioning Malaysia’s dynamic startup sector as a key engine of AI-driven competitiveness within the area.
Regardless of this progress, the research additionally discovered that almost all companies are nonetheless at an early stage of AI implementation, specializing in effectivity positive aspects and automation reasonably than full operational transformation. The overwhelming majority of organizations are nonetheless missing a complete AI technique, with the talents hole recognized as the largest barrier to AI adoption, mirroring world tendencies.
AI adoption increased in Singapore
Singapore leads Southeast Asia in AI adoption, with almost half (48%) of Singaporean companies now leveraging AI, up from 40% final 12 months. Compared, 32% of companies in Thailand have adopted AI, 28% in Indonesia, 27% in Malaysia, 21% within the Philippines, and 18% in Vietnam, showcasing Singapore’s management in AI adoption.
Prior to now 12 months alone, 27,000 companies within the city-state started utilizing AI, equal to over three each hour on common. This brings the entire variety of AI-adopting companies from round 143,000 in 2024 to 170,000 in 2025.
Singapore’s robust AI adoption is supported by excessive uptake of cloud know-how, with 53% of companies utilizing the cloud. Cloud computing represents a foundational functionality in digital transformation, enabling broader and quicker scaling of AI.
Singaporean companies report bigger positive aspects
Companies in Singapore are additionally witnessing bigger positive aspects from their use of AI. Amongst AI adopters, 82% are reporting elevated income, at a median improve of 19%, and 90% are seeing important productiveness enhancements.
These positive aspects are considerably increased than these in Malaysia, the place 65% of AI-adopting companies are seeing a rise in income by additionally a median improve of 19%, and 72% reporting important productiveness enhancements.
This can be defined by variations in digital maturity, infrastructure high quality, and the way deeply AI is built-in into native companies. Corporations in Singapore sometimes have larger entry to extra superior sources, enabling them to deploy AI throughout extra strategic, high-impact areas past fundamental functions.
In consequence, Singapore companies are actually redirecting their focus towards strategic worth creation and innovation-centric AI efforts. 52% need to use AI to boost customer support and relationships, 46% to develop new services, and 42% are investing in worker coaching.
Greater maturity and superior sectors drive adoption
Singapore additionally boasts the very best stage of AI maturity within the area. 17% of Singaporean companies have reached essentially the most transformative stage of AI integration, the place they’re now leveraging the know-how for superior functions, combining a number of AI instruments for advanced duties, or creating customized AI programs for operational transformation.
This compares with 10% in Malaysia, Indonesia and Thailand, 9% in Vietnam, and eight% within the Philippines, underscoring Singapore’s management in AI but additionally highlighting the widening hole in AI readiness throughout Southeast Asia.
Inside Singapore, the monetary providers trade leads AI adoption, reporting a 71% penetration charge, adopted by IT and know-how, together with software program builders, information analytics companies, cloud service suppliers, and digital startups at 70%, and healthcare at 63%.
Trying forward, optimism stays robust, with 85% of AI adopters anticipating the know-how to extend their progress within the subsequent 12 months, and 89% anticipating value financial savings.
Quicker adoption in Malaysia
In comparison with Singapore, AI adoption in Malaysia is lagging, with 27% of companies utilizing AI in 2025, versus 48% in Singapore. Nonetheless, Malaysia is experiencing quicker progress in AI uptake.
In 2024, 630,0002 new companies carried out AI applied sciences, a tempo of a couple of new AI adoption each minute all year long. This brings the entire variety of AI-adopting companies from 1.77 million in 2024 to 2.4 million in 2025, representing a 35% progress in general AI adoption, and surpassing Singapore’s 20% progress charge.
In Malaysia, startups are rising as leaders in AI innovation. Virtually half (48%) of startups are leveraging AI in a roundabout way all through their enterprise, 27% have AI on the core of their enterprise proposition and operations, and 26% apply AI for its most superior makes use of.
This ambition is matched by optimism. 83% of home startups consider AI will rework their trade throughout the subsequent 5 years, positioning Malaysia’s fast-moving startup sector as a key engine of AI innovation and competitiveness within the area.
AI adoption surges however stays fundamental
Whereas AI adoption in Malaysia is rising, most organizations stay at an early stage of AI implementation.
73% of native companies are nonetheless primarily targeted on fundamental makes use of of AI and incremental positive aspects, concentrating on operational effectivity and course of streamlining reasonably than innovation. These companies are primarily utilizing publicly out there chatbots for routine duties akin to scheduling assistants, and are buying ready-made AI options for information evaluation, monetary evaluation or cybersecurity.
Nonetheless, 17% of organizations in Malaysia have superior to the intermediate stage of AI adoption. This stage entails integrating AI throughout numerous enterprise features and merchandise for improved effectivity and enhanced buyer expertise with instruments like embedded advice and personalised options.
Lastly, solely 10% of Malaysian companies have reached essentially the most superior stage of AI integration, the place the know-how is used for operational transformation and extra advanced duties.
Massive enterprises characterize nice untapped alternative
In each Malaysia and Singapore, massive enterprises are main AI adoption however are usually not but leveraging the know-how’s most superior functions.
In Malaysia, 44% of enormous enterprises are utilizing AI applied sciences, considerably larger than the nationwide common of 27%. Nonetheless, the overwhelming majority (74%) are utilizing them for incremental positive aspects. Singapore is seeing the same sample the place 62% of enormous enterprises have adopted AI, increased than the nationwide common of 48%, however the place 60% are nonetheless at a fundamental stage of adoption.
Moreover, solely a minority of enormous corporations in Singapore (30%) and Malaysia (12%) have a complete AI technique outlining how their group will leverage AI. This implies that almost all massive companies within the nations are nonetheless within the experimentation section, deploying AI throughout a couple of use circumstances reasonably than embedding the know-how throughout the worth chain. This represents an untapped alternative for AI suppliers and stakeholders.
Abilities hole as the largest barrier to AI adoption
Throughout Southeast Asia, expertise hole stays the largest barrier to AI adoption. 52% of companies in Malaysia declare the scarcity of digital and AI expertise prevents them from adopting or increasing AI use. This problem is extra acute than in Singapore (43%) and in Thailand (47%), however much less extreme than in Indonesia (57%), the Philippines (57%), and Vietnam (55%).
Amid ongoing expertise shortages, Malaysian companies say they might be prepared to extend a wage supply by 34% for a candidate with robust AI expertise. The abilities most missing expertise within the Malaysian workforce at the moment are adapting to new digital applied sciences (43%), information evaluation and interpretation (39%), and the fundamentals of AI and machine studying (32%).
Malaysian companies count on AI literacy to be necessary for 54% of jobs within the subsequent three years and solely 29% of companies really feel ready with their present skillset. A fifth (22%) of workers have participated in digital coaching or upskilling previously 12 months.
The AI expertise scarcity has turn out to be a urgent problem for companies worldwide. A latest survey by tech consultancy BearingPoint polled greater than 1,000 C-suite executives and discovered that 92% of organizations are at the moment dealing with acute shortages of over 30% of AI-critical expertise. Whereas these shortages are anticipated to ease, almost half of leaders nonetheless anticipate important gaps of 20-40% in crucial roles by 2028.
Featured picture: Edited by Fintech Information Singapore, based mostly on photographs by leonunes and leonunes by way of Freepik
