Sufferers at Central London Group Healthcare NHS Belief (CLCH) will have the ability to view their appointments within the NHS App and obtain appointment reminder notifications through their cellphones as a result of implementation of DrDoctor expertise.
Traditionally, group healthcare has been unable to combine with the NHS App as a consequence of fragmented techniques and restricted interoperability, in addition to difficulties integrating digital affected person report (EPR) techniques with different merchandise.
CLCH will accelerated its integration from 17 June 2025 via the DrDoctor affected person engagement portal (PEP), which might obtain and relay info immediately from CLCH’s EPR.
Andrew Chronias, chief info officer at CLCH, stated: “CLCH sufferers throughout London will have the ability to view their appointments within the NHS App and obtain appointment reminders straight to their cellphones.
“This reduces pointless printing of letters and SMS textual content reminder prices and permits real-time updates of any modifications, and I encourage all sufferers to obtain the NHS App.”
CLCH, which serves 4 million folks throughout 14 London boroughs and Hertfordshire, says that it’s the first group belief to allow sufferers to view appointments within the NHS App as a part of an NHS England Wayfinder pilot which started on 29 Could 2025.
Tom Whicher, chief government and cofounder of DrDoctor, stated: “Our hope is that this main milestone is the primary of many.
“The long-term success of the NHS App depends on each the non-public and public sector working carefully collectively, to construct and combine for a greater future healthcare system.
“We are able to do sensible issues if we proceed to collaborate.”
Work can also be underway to attach CLCH’s different EPR system, SystmOne from TPP.
Sufferers who should not have the NHS App will proceed to be notified about appointments by SMS, e-mail and letters, the place acceptable and in accordance with sufferers’ needs.
James Good friend, director of digital technique at NHS England, London, added: “The NHS App is now a tried and examined greatest follow means to assist get sufferers to probably the most acceptable atmosphere for his or her evaluation, remedy and care.
“An enormous thanks to everybody at CLCH, DrDoctor and different suppliers for serving to to carry these providers to sufferers within the area.”
DrDoctor is now working with greater than 70 NHS trusts and well being boards throughout major and secondary care.
In Could 2025, Higher Manchester Psychological Well being NHS Basis Belief awarded a PEP contract value £572,000 to DrDoctor.
The provider’s platform additionally went stay at Countess of Chester Hospital NHS Basis Belief in September 2024 within the first stage of a phased roll-out.
