What You Ought to Know:
– In accordance with a brand new KLAS report, the KIS (EHR) market within the DACH area is seeing important vitality as healthcare organizations in Germany, Austria, and Switzerland are making main system choices pushed by regulatory investments and a rising stress to modernize, leading to hospital mergers and acquisitions.
– The brand new KLAS Analysis report, “DACH KIS 2025,” gives an in-depth evaluation of the hospital info system (KIS), or EHR, market throughout Germany, Austria, and Switzerland. The report reveals typically excessive total satisfaction amongst suppliers within the area, whereas additionally offering crucial insights into key vendor efficiency, the transformative impression of Germany’s Krankenhauszukunftsgesetz (KHZG) act, and the evolving digital wants of healthcare organizations.
DACH Vendor Satisfaction and Market Management
The DACH area refers back to the three Central European nations of Germany (D), Austria (A), and Switzerland (CH). The DACH KIS 2025 report is predicated on interviews with 46 healthcare organizations within the DACH area, offering a complete take a look at market dynamics and consumer experiences with their EHR options. The examine particulars buyer satisfaction scores throughout varied distributors and identifies key drivers of each constructive and damaging experiences.
The report highlights that DACH healthcare organizations are extremely glad with their EHR companions, with a mean total satisfaction rating of 8.0 out of 9.0.
- Dedalus: Because the 2024 and 2025 Finest in KLAS winner for Acute Care EHR in DACH, Dedalus continues to broaden its market share. Prospects reward its complete and built-in resolution, noting its responsiveness and broad performance. Nonetheless, some purchasers categorical a want for extra innovation and suppleness throughout the platform.
- Nexus AG: This vendor receives excessive marks for its user-friendly interface and powerful assist, notably benefiting small and mid-sized hospitals. Prospects respect Nexus AG’s deep understanding of native market wants and its collaborative strategy to product improvement.
- Oracle Well being: Prospects typically report satisfaction with the soundness and complete nature of their Millennium PowerChart and that i.s.h.med techniques, typically highlighting their capability to deal with complicated hospital workflows. Nonetheless, some purchasers point out considerations about the price and implementation timelines, in addition to a perceived lack of flexibility within the platform. Notably, the report states that Oracle Well being’s i.s.h.med, generally utilized by massive organizations, is being sunsetted, creating new market alternatives.
- CompuGroup Medical (CGM): The report additionally consists of insights on CGM, detailing their buyer satisfaction and key strengths available in the market.
The Affect of KHZG on German Healthcare
Germany’s Krankenhauszukunftsgesetz (KHZG) act is a big driver of change within the DACH area. The report explores how this act is influencing buying choices, with many hospitals specializing in modernizing their IT infrastructure and adopting digital options to fulfill KHZG funding necessities. The act is seen as a catalyst for digital transformation, pushing organizations to put money into areas like affected person portals, digital documentation, and superior interoperability. This regulatory push is happening towards a backdrop of traditionally low IT funding in Germany and decrease total EHR satisfaction in DACH in comparison with different international areas.
Evolving Wants and the Path Ahead
The DACH KIS 2025 report identifies a number of evolving wants which can be shaping the way forward for EHRs within the area:
- Digital Transformation: Healthcare organizations are prioritizing digital transformation tasks, with a deal with enhancing affected person and clinician experiences.
- Interoperability: There’s a rising demand for EHRs that may seamlessly combine with different techniques and gadgets to create a extra linked healthcare ecosystem.
- AI and Analytics: Prospects are more and more in search of options that incorporate AI and superior analytics to enhance scientific decision-making and operational effectivity.
- Clinician-Pleasant Workflows: Ease of use and intuitive workflows are high priorities for clinicians, as they search to cut back administrative burdens and focus extra on affected person care.
For extra details about the KLAS report, go to https://klasresearch.com/report/dach-kis-2025-shifting-market-dynamics-drive-hospitals-to-evaluate-options/3470
