NESA, Imprivata, Five9, Atmosphere Healthcare Launch New Integrations

Editorial Team
4 Min Read


What You Ought to Know: 

– Forward of the upcoming Epic Annual Customers Group Assembly (UGM), NESA, Imprivata, Five9 and Atmosphere Healthcare have lately been added to or are within the technique of being built-in into Epic’s Toolbox, signaling a brand new wave of digital well being enhancements aimed toward enhancing affected person care, operational effectivity, and safety.

– These integrations concentrate on embedding superior capabilities immediately into the Epic digital well being document (EHR) ecosystem to satisfy clinicians and sufferers the place they’re.

Imprivata Affected person Entry: Biometric Id Verification

Imprivata Affected person Entry is now “below development” within the Epic Toolbox below the brand new Id Verification for MyChart class. This integration will present a self-service possibility for sufferers to create or get well their MyChart accounts utilizing superior face recognition expertise. The answer is designed to considerably cut back the dangers of affected person misidentification, which might result in declare denials and duplicate medical information. This integration extends high-assurance id administration throughout the whole healthcare enterprise. The usage of face recognition helps automate handbook administrative processes, which might enhance ROI and scientific effectivity by liberating up workers to concentrate on affected person care.

Five9 Fusion: Clever Contact Heart Integration

Epic Toolbox Additions: NESA, Imprivata, and Five9 Launch New Integrations

Five9 has launched Five9 Fusion for Epic, a local, standards-based integration that embeds superior contact heart capabilities immediately into Epic’s EHR system. Authorized for Epic’s Toolbox, this integration goals to assist healthcare organizations ship sooner, extra personalised affected person experiences. The API-driven integration permits brokers to work from a single display, eliminating the necessity to change between a number of methods. Key options embody prompt affected person context on each name by inbound display pops and one-click outbound calling immediately from Epic modules. This resolution is designed to streamline workflows, cut back administrative burden, and assist a seamless affected person journey.


NESA Digital Care Platform™: The First Inpatient Digital Care Resolution

Epic Toolbox Additions: NESA, Imprivata, and Five9 Launch New Integrations

The NESA Digital Care Platform™ is the primary Inpatient Digital Care resolution to obtain Epic’s Toolbox designation. This designation confirms that the platform has been rigorously examined and validated by Epic to satisfy its inpatient integration and performance requirements. The platform is designed to supply high-quality, scalable digital care by a totally embedded consumer expertise, supporting quite a lot of workflows for sufferers of all ages. Key options of the NESA platform embody seamless integration with Epic Hyperspace, MyChart, Rover, Canto, and Haiku, in addition to AI-enabled, edge-based digital care with two-way audio and video. This embedded expertise goals to streamline care interactions and assist clinicians concentrate on sufferers

Atmosphere Healthcare: AI-Powered Documentation

Atmosphere Healthcare, a number one AI platform for documentation, coding, and scientific documentation integrity (CDI), has joined Epic’s Toolbox program for Ambient Voice Recognition. This partnership will increase the provision of Atmosphere’s AI-powered documentation capabilities to a broader vary of Epic prospects. The brand new integration with Epic’s Ambient Module and Haiku allows Atmosphere’s distinctive, frontier capabilities immediately inside Haiku. The core capabilities of the combination embody:

  • Contextual intelligence for go to documentation: Atmosphere makes use of scientific intelligence to include extra elements of a affected person’s chart, comparable to prior notes and diagnostics, into the present word.
  • AI-integrated coding assist: The platform has the power to floor correct and exact ICD-10 coding options and generate “coding-aware” documentation that helps chosen codes.
  • Complete care setting availability: Clinicians can launch the service from Haiku in outpatient, ED, and inpatient settings.
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