Propertymark stories that its Lettings Helpline has acquired greater than 38,000 calls since launch, providing members throughout the UK steering on a variety of gross sales and lettings issues.
Launched two years in the past as a lettings helpline for Propertymark members in England, the service has since expanded to assist members throughout all 4 nations of the UK.
Now staffed by a workforce of eight, the Lettings Helpline supplies steering on a variety of regulatory and legislative points. Its work is supported by authorized companions in every nation – Shiny LLP in England, Robertsons in Wales, Armstrongs in Northern Eire, and Bannatyne, Kirkwood, France & Co in Scotland – guaranteeing members obtain correct and up-to-date recommendation.
The service continues to help members nationwide, serving to them navigate complicated challenges in each gross sales and lettings.
Jan Hytch, member companies supervisor at Propertymark, stated: “Big credit score goes to Propertymark members who’re proactively searching for to adjust to new laws such because the Renters’ Rights Act and the Housing (Scotland) Act forward of them changing into legally enforceable. This demonstrates their robust dedication to offering the best recommendation and assist to their shoppers and clients.
“With 2025 proving to be a busy and sophisticated yr for the UK housing market, we’re extraordinarily lucky to work carefully with professional authorized companions who assist us guarantee our steering is correct and dependable. Reaching north of 38,000 calls in simply two years clearly reveals that the Lettings Helpline has grown right into a trusted and valued supply of assist throughout the property trade.”
