Tennr Raises $101M to Resolve Healthcare’s Affected person Referral ‘Black Gap’

Editorial Team
3 Min Read


Cofounders Trey Holterman, Tyler Johnson, and Diego Baugh

What You Ought to Know: 

Tennr, the corporate serving to suppliers handle the advanced and infrequently chaotic affected person referral course of secures $101M in Sequence C funding spherical led by IVP, with participation from new and current buyers together with Andreessen Horowitz, Lightspeed, GV, ICONIQ, Basis Capital, and Frank Slootman.

– The corporate, which has greater than tripled its income since its Sequence B simply two quarters in the past, is tackling one of the vital persistent operational challenges in healthcare: the fragmented and handbook technique of referring sufferers for specialty care.

Fixing the Referral “Black Gap”

Annually, greater than one-third of People are referred for specialty care, imaging, or therapy. For the specialists on the receiving finish, these referrals arrive through a disjointed mixture of fax, e mail, and varied e-portals, typically requiring hours of handbook assessment and follow-up. This creates large backlogs, resulting in missed sufferers, extra declare denials, and weeks-long delays for care—even for pressing instances.

Tennr’s platform is designed to assist suppliers convert extra of those incoming sufferers and ship care extra effectively, all with out having to overtake their current workflows.

Tennr Community: A New Layer of Coordination

With this new funding, Tennr is launching the Tennr Community—a robust new coordination layer that connects all events within the referral course of, giving them unprecedented real-time visibility.

  • Referring Suppliers can see the present standing of each affected person they’ve despatched out, eliminating telephone tag and guesswork.
  • Receiving Suppliers can monitor the standing of each incoming referral, see which require extra documentation, and establish which referral sources are driving probably the most conversions.
  • Sufferers can lastly see when their referral was accepted, when it’s scheduled, and what to anticipate to pay, bringing a stage of transparency frequent in e-commerce to the healthcare journey.

Tennr’s platform is powered by a mix of an enterprise orchestration engine and a collection of specialised language fashions referred to as RaeLM. Not like generic massive language fashions, RaeLM is optimized to grasp the nuanced information in medical documentation and consider it in opposition to advanced payer standards to flag potential points and denials.

“Sufferers actually shouldn’t vanish into a piece queue,” mentioned Trey Holterman, Tennr co-founder and CEO. “There’s a lot alternative to construct a pleasant affected person expertise, but it surely’s at all times failed as a result of we anticipate a lot habits change from suppliers who’re fully overwhelmed. We flipped that considering and at the moment are creating visibility for the affected person movement with out altering how individuals work.”

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