Why Salespeople Should Keep away from Changing into a Commodity within the Age of AI, Automation, and Blue Ocean Disruption

Editorial Team
9 Min Read


Even essentially the most modern services or products will at some point change into a commodity—however the salesperson would not must.

Understanding the Worth of Commodity Gross sales in a Saturated Market

In fashionable B2B gross sales technique, it is essential to know the distinction between promoting a commodity and changing into one. This text explores each ideas and explains how one can thrive, even in saturated, high-competition markets.

Promoting a Commodity in Excessive-Demand Markets

Right here, we’re going to discover two concepts about commodities in gross sales. Chances are you’ll imagine {that a} commodity is one thing destructive.

The First Commodity: What You Promote

Many salespeople want they might promote one thing that has a sturdy benefit. They dream of a product constructed on one thing so completely different that it causes decision-makers and patrons to want them and their options. They wish to compete within the Blue Ocean, the place there aren’t any rivals.

This author realized to promote a commodity and, in doing so, I realized that it brings many advantages. To start with, commodities are in excessive demand, whereas really distinctive choices are likely to fill extra specialised wants, so demand for them is proscribed. The truth that there may be demand for commodities means you’ll be able to promote plenty of them. Non-commodities exist within the Blue Ocean. Commodities exist within the Crimson Ocean, which is far greater and gives extra alternatives.

Keep in mind how thrilling it was on the day ChatGPT launched? It was a revolutionary new instrument. There wasn’t something prefer it. It was a Blue Ocean product—however not for lengthy. A short while later, Google’s Gemini and Anthropic’s Claude entered the market; then, Chinese language competitor DeepSeek emerged. Now, AI is in every single place. That is what occurs to issues which might be particular. Their preliminary benefit will fade. Some rivals will copy it, whereas others are in a position to enhance on the unique. If there may be actual demand, a Blue Ocean product will change into a commodity.

Given a alternative of working for a corporation that provides a commodity or one that provides one thing that’s new and groundbreaking, promote the commodity. You’ll develop stronger gross sales expertise which might be essential in virtually each market. If you happen to select to promote within the Blue Ocean as an alternative, you’re merely biding your time till you need to enter the Crimson Ocean. However the Crimson Ocean gives many benefits. You might be more likely to have extra income, extra commissions, and extra shoppers, even when it’s important to take them out of your rivals.

The Second Commodity: You as a Salesperson

Let’s take a look at the opposite approach we will take into consideration being a commodity—one which considerations you and me. You, I, and our brothers and sisters in gross sales can not current ourselves as commodities. We have to be one thing greater than a peddler, who could possibly be simply changed by another salesperson. To reach gross sales, we should create worth within the gross sales dialog.

Possibly you have got learn Elite Gross sales Methods: A Information to Being One-Up, Creating Worth, and Changing into Really Consultative. That e book launched the idea we describe as being One-Up. This concept encourages you to change into an skilled and an authority in your business.

To raised perceive the distinction between a salesman who’s a commodity and one who’s One-Up, let’s contemplate a state of affairs. Think about that you’re a purchaser, and you’ve got booked first conferences with two salespeople. Earlier than your conferences, you go to every firm’s web site, the place you learn a little bit about their historical past and the businesses they promote to. You watch their movies and browse all about their merchandise and options. You might be shopping for a commodity product, so that you see little distinction within the choices.

The primary salesperson arrives. He opens his laptop computer and clicks by way of a presentation that repeats the knowledge you learn on the corporate web site. He asks you about the issue your corporation is dealing with and, earlier than you’re completed explaining your expertise, he’s pitching his resolution. Then, he launches the video you’ve already watched and tells you all about his product’s options and advantages. He’s like his firm web site in human kind, and you concentrate on the way you may as effectively have talked to the chatbot there. When he asks to arrange a demo, you inform him you’ll name him subsequent week, however you don’t have any plans to take action.

Earlier than the second salesperson arrives, you’re already crammed with dread. You undoubtedly don’t wish to spend extra time being instructed data you already know. Your job and enterprise are in jeopardy, and you really want to deal with getting the outcomes you want. You hope this buy will help with that, so that you put together your self to make it by way of yet one more gross sales assembly to get pricing data and make up your thoughts.

The second salesperson doesn’t dim the lights or cue up a slideshow. As a substitute, he fingers you a one-page govt briefing. “Would it not be okay if I shared a few of the traits we’ve recognized which might be affecting your business?” As you take a look at the paper, issues begin to click on into place. This salesperson describes the the explanation why you’re struggling to get the outcomes you want. He asks you questions that get you pondering on a deeper degree, and about your organization’s general technique. You are feeling reduction that you’re not alone, and that you simply’ve discovered somebody who is aware of extra about your drawback than you do. The time flies by, so that you schedule one other assembly for later that week.

This Second Salesperson is One-Up

It is very important acknowledge that you simply promote no matter you promote every single day, whereas your shoppers solely not often purchase. Your gross sales dialog is all it’s important to win the consumer’s relationship and their enterprise. The much less that you simply look and sound like your rivals, the extra probably your consumer will discover that you simply create worth for determination makers and their many stakeholders.

Conclusion: Why One-Up Salespeople Win in Aggressive, AI-Pushed Markets

The way forward for gross sales belongs to those that refuse to be interchangeable. In a world the place AI instruments and tech merchandise rapidly change into commoditized, your means to distinguish your self, create worth, and information decision-makers is the true, sturdy benefit.



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